Cookie Policy

Last updated: October 14, 2025

This Cookie Policy explains how Responsible AI Labs ("RAIL", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our services. By using our website, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about your visit, such as your preferences, login status, and browsing behavior.

Similar Technologies: In addition to cookies, we may use other tracking technologies such as:

  • Web Beacons: Small graphics embedded in web pages and emails to track user activity
  • Local Storage: Browser storage mechanisms (localStorage, sessionStorage) for storing data locally
  • Tokens: Authentication tokens (JWT) stored in your browser to maintain login sessions

2. Types of Cookies We Use

2.1 Essential Cookies (Required)

These cookies are necessary for our website to function properly and cannot be disabled without severely affecting your user experience.

Cookie NamePurposeDuration
rail_tokenStores your authentication JWT token to keep you logged in7 days
rail_userStores basic user information (name, email, plan) for UI display7 days
session_idIdentifies your browsing session for security and state managementSession (deleted when browser closes)
csrf_tokenProtects against Cross-Site Request Forgery attacksSession

Note: Essential cookies cannot be disabled as they are required for core functionality such as authentication, security, and session management. Blocking these cookies will prevent you from using our services.

2.2 Functional Cookies (Optional)

These cookies enhance your experience by remembering your preferences and settings.

Cookie NamePurposeDuration
theme_preferenceRemembers your light/dark mode preference1 year
languageStores your preferred language for the interface1 year
currencyRemembers your preferred currency (INR/USD) for pricing display1 year
dashboard_layoutSaves your dashboard layout and widget preferences6 months

2.3 Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our services and user experience.

Cookie NamePurposeDuration
_analytics_sessionTracks page views, session duration, and navigation patterns (anonymized)30 minutes
_usage_metricsCollects aggregated data on feature usage and interactions1 year
_error_trackingHelps us identify and fix technical issues7 days

Privacy-First Analytics: We use anonymized analytics that do NOT track individual users across websites or collect personally identifiable information. All analytics data is aggregated and cannot be traced back to individual users.

2.4 Performance Cookies (Optional)

These cookies help us optimize our website's performance by measuring load times, identifying bottlenecks, and monitoring service health.

Cookie NamePurposeDuration
_perf_timingMeasures page load times and API response latency1 hour
_cdn_cacheOptimizes content delivery and caching strategies24 hours

3. Third-Party Cookies

We work with trusted third-party service providers who may set cookies when you use our services. These third parties are contractually obligated to protect your data and use it only for the purposes we specify.

3.1 Payment Processors

Razorpay (India Payments)

Razorpay may set cookies to process payments, prevent fraud, and comply with PCI-DSS security standards.

Privacy Policy: razorpay.com/privacy

PayPal (International Payments)

PayPal uses cookies for authentication, fraud prevention, and to provide a secure payment experience.

Privacy Policy: paypal.com/privacy

3.2 Infrastructure and Services

Google Cloud Platform

Our hosting infrastructure may use cookies for load balancing, DDoS protection, and service optimization.

Privacy Policy: cloud.google.com/privacy

Note: We do NOT use third-party advertising networks or marketing trackers on our platform. We do not sell or share your data with advertisers.

4. How to Manage Cookies

4.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can configure your browser to:

  • Block all cookies
  • Accept only first-party cookies (block third-party cookies)
  • Delete cookies when you close your browser
  • Receive notifications when websites set cookies

To manage cookies in popular browsers:

Chrome: Settings → Privacy and security → Cookies and other site data

Firefox: Settings → Privacy & Security → Cookies and Site Data

Safari: Preferences → Privacy → Cookies and website data

Edge: Settings → Cookies and site permissions → Cookies and site data

Warning: Blocking essential cookies will prevent you from logging in and using our services. Functional, analytics, and performance cookies can be disabled without affecting core functionality, though this may impact your user experience.

4.2 Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal that you can enable to request that websites not track your browsing activity. We respect DNT signals and will disable optional analytics and performance cookies when we detect a DNT signal.

4.3 Clear Cookies

You can delete cookies that have already been set on your device. Please note that:

  • Deleting cookies will log you out of our services
  • Your preferences and settings will be reset
  • You may need to re-enter information on subsequent visits

4.4 Account Settings

You can manage some cookie preferences through your RAIL account settings:

  • Dashboard → Settings → Privacy → Cookie Preferences
  • Toggle analytics and performance cookies on/off
  • Essential and functional cookies cannot be disabled but are listed for transparency

5. Cookie Duration

Cookies can be classified by their duration:

Session Cookies

Temporary cookies that are deleted when you close your browser. Used for essential functionality like authentication state and session management.

Persistent Cookies

Remain on your device for a specified period (ranging from hours to years). Used for preferences, login persistence, and analytics.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies, new technologies, or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on this page with a new "Last updated" date
  • Sending an email notification to your registered email address
  • Displaying a notice on our website

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

7. Contact Us

If you have questions or concerns about our use of cookies, please contact us:

Email: legal@responsibleailabs.ai

Address: Responsible AI Labs
672, Ruchi Life scapes - 2nd Floor
Jatkhedi, Bhopal, Madhya Pradesh
India - 462023

Your Privacy Matters: We are committed to transparency about our use of cookies and tracking technologies. We only collect data necessary to provide and improve our services, and we never sell your personal information to third parties.

Questions about this policy?

If you have any questions or concerns, please contact us:

Email: legal@responsibleailabs.ai

Address: 672, Ruchi Life scapes - 2nd Floor,
Jatkhedi, Bhopal, Madhya Pradesh, India - 462023